Here’s the important stuff. Let’s get down to business.
Appointment Cancellation Policy
Clients have 48 hours before their appointment to cancel WITHOUT penalty. Any cancellations less than 48 hours prior to the appointment will be charged 50% of their scheduled services.
No-Call / No-Shows will be charged 100% of their scheduled services WITHOUT EXCEPTION. Please be considerate as this is a small business where every appointment is valued and appreciated. Late Policy WAXING: Any client arriving 5 minutes past the original appointment time will result in an automatic NO SHOW. (Which is 100% of the service)
Melanie’s Clients: Please note same day appointment cancellations with Melanie will be 100% of the service cost. Due to a high demand for appointments, it is important to respect the reserved time slots. The 48-hour cancellation policy for services remains in effect. To avoid any cancellation fees, kindly notify us at least 48 hours in advance of your appointment. Cancellations made within 48 hours will result in a cancellation fee of 50%, while same-day cancellations will incur a charge of 100%.We appreciate and thank you for understanding.
FAQ’S
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For any part of the body, the hair should be one fourth of an inch long or the length of a grain of rice which is typically three weeks of growth. If the hair is longer, just leave it, there is no need to trim.
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-A gentle exfoliation 1 day prior to your appointment will breakdown and loosen any built up dead skin cells around the base of the hair
-Take a warm shower or bath right before to open the pores
-Wear loose clothing
-Avoid caffeine and alcohol 24 hours prior to the appointment
-Some find Tylenol or Ibuprofen helpful 30 minutes prior
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Yes! You MUST have a fresh tampon in or menstrual cup to get any Bikini/Brazilian wax services. You may also experience more sensitivity while waxing during your cycle but yes, this is totally normal and common. If you choose not to wax on your menstrual cycle please plan your appointments accordingly. If that time is unpredictable, please wait to schedule until after it is done to avoid having to cancel.
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Taking antibiotics or topical acne medications such as (but not limited to) Retinols, Epiduo, Differin, Alpha hydroxy acids, etc. can cause cause skin sensitivity and skin to lift when waxed. You must be off Acutane for 6 months before waxing
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Yes! Keep in mind you may experience a little more sensitivity when getting waxed.
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Facial areas every 2-4 weeks
Underarms every 2-3 weeks
Bikini/Brazilian every 4 weeks
All other body areas every 4-6 weeks
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Visa and MasterCard, Discover, Debit card, Cash
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While we love kiddos, this time is just for you. Please do not bring your kids to your appointment.
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Once you have arrived to your appointment, please check in on the monitor inside the lobby calling 205. Your service provider will buzz you in.